Category: Blog posts

FullFibre, a leading provider of high-speed broadband connectivity across the UK and the foundation to what Fibre Heroes can offer to customers, today announced the official launch of its new 2.3Gb symmetric speed service on the XGS PON section of its network. This groundbreaking service is now available to the majority of FullFibre’s existing 380,000+ premises footprint, with plans to enhance additional GPON areas soon.

Services…

This new offering extends FullFibre’s already robust suite of services, which includes 1Gb FTTP business services and leased lines provided in partnership with ISPs who sell directly and through Wholesale Aggregators. The service covers 170 towns across nine counties in the UK, solidifying FullFibre’s position as a leader in providing cutting-edge broadband solutions.

The 2.3Gb symmetric speed provides a significant upgrade over legacy infrastructure typically available in these regions. The FullFibre FTTP (Fibre to the Premises) network offers a compelling alternative to traditional FTTC (Fibre to the Cabinet) and leased line services. Businesses and consumers alike will benefit from the enhanced speed and reliability, whether using it as a primary connection or to complement existing services for improved resiliency.

Infrastructure…

“With FullFibre largely building in areas traditionally served by older infrastructure, the introduction of our 2.3Gb symmetric service offers an exciting new option for both businesses and consumers,” said Matt Baker, Head of Wholesale at FullFibre. “This new level of performance is designed to meet the growing demands for high-speed, reliable broadband connectivity, enabling businesses to run critical services more effectively and efficiently.”

Looking ahead…

FullFibre is on track to reach 400,000 premises Ready For Service (RFS) in the second half of this year. The company is confident that this additional performance option will better serve the communities within its service areas, particularly benefiting businesses that require cost-effective, high-speed connectivity to support their operations.

About FullFibre:

FullFibre is a UK-based telecommunications provider focused on delivering high-speed broadband services through their fibre-optic network. Serving over 170 towns across nine counties, FullFibre partners with ISPs to provide business and consumer internet solutions, including FTTP and leased lines, with a commitment to enhancing connectivity in traditionally underserved areas.

For more information about FullFibre and their service offerings, please visit our Deals of the Month page and browse the ISPs on our network.

In the digital age, finding the best broadband deal is crucial for families and home workers alike. The right broadband service not only ensures seamless online activities but also can significantly affect household budgets. This guide explores how families and those working from home can identify and secure the best broadband deal tailored to their specific needs.

Understand your broadband needs

The first step towards finding the best broadband deal is to assess your specific needs. For families, this might mean considering the number of devices connected simultaneously, the type of content streamed (HD, 4K), and the necessity for uninterrupted online gaming or homeschooling resources. Home workers need to evaluate the importance of upload speeds for large file transfers and video conferencing requirements. By pinpointing these needs, you can look for deals that match your consumption patterns rather than opting for generic packages.

Research and compare deals

With a clear understanding of your requirements, it’s time to dive into research. Utilise comparison websites to get an overview of the best broadband deals available in your area. These platforms allow you to compare speeds, prices, contract lengths, and any added extras across different providers, making it easier to narrow down your options.

Look beyond the price tag

While price is a significant factor, the cheapest broadband deal isn’t always the best value for your specific situation. Consider the reliability of the service, customer support ratings, and the quality of the provided equipment. For home workers, a stable connection might outweigh the cost savings of a cheaper, less reliable service. Similarly, families might find packages that include parental controls and cybersecurity protections more beneficial.

Negotiate with providers

Armed with information on what constitutes the best broadband deal for you, don’t shy away from negotiating with broadband providers. If you’re already a customer, discuss your contract renewal options and mention better deals you’ve seen elsewhere. Providers are often willing to offer discounts, upgrade your package, or throw in extras to retain customers. For new customers, highlighting offers from competitors can sometimes lead to matched or bettered deals.

Read the fine print

Before committing to a broadband deal, thoroughly review the contract’s terms and conditions. Pay particular attention to the contract length, any possible price hikes after introductory periods, and fees for early termination. Understanding these aspects fully can prevent surprises down the line and ensure that the deal remains favourable throughout its duration.

Maximise your broadband setup

Once you’ve secured the best broadband deal, ensure your home network is optimised to make the most of your new connection. This might involve upgrading your router, repositioning it for better coverage, or using Wi-Fi extenders to eliminate dead spots. For home workers, consider a wired connection for your main workstation to guarantee the highest possible speeds and stability.

 

Finding the best broadband deal for families and home workers requires a combination of understanding your needs, thorough research, and effective negotiation. By focusing on more than just the price, you can secure a broadband service that not only meets your digital requirements but also offers the best value for your money. Remember, the ideal broadband deal is one that ensures everyone in your household can work, learn, and relax online without any compromises.

Securing the best broadband offers isn’t just about finding the right package; it’s also about mastering the art of negotiation. Many consumers don’t realise the potential savings and improved service terms that can be achieved with effective negotiation tactics. This practical guide will walk you through the strategies you can employ to negotiate a better broadband deal, ensuring you get top-notch service without overstretching your budget.

Understand your current usage and needs

Before entering any negotiation, assess your current broadband usage and requirements. Are you getting more bandwidth than you need, or are you constantly bumping up against your data limit? Understanding your usage will arm you with the knowledge to negotiate a deal that best suits your needs, potentially saving you money on unnecessary extras.

Research competitor offers

One of the strongest negotiation tools is knowledge of the market. Research the best broadband offers available from competing providers. This information not only gives you leverage but may also make your current provider more inclined to match or better the deals you’ve found elsewhere to retain your business.

Timing is key

The best times to negotiate are often when your contract is due for renewal, during promotional periods, or when new competition enters the market. Providers are more likely to offer favourable terms to retain existing customers or to stay competitive. Additionally, reaching out at quieter times, like mid-morning on a weekday, might mean the representative has more time to discuss your options thoroughly.

Communicate effectively

When you contact your provider, be clear, polite, and assertive. Start the conversation by expressing your satisfaction with their service but mention that you’ve found better deals elsewhere. Highlight your loyalty as a customer and your preference to stay, provided they can match or improve upon the competitor’s offer.

Leverage competitor offers

Don’t hesitate to explicitly mention the deals you’ve found with other providers. If you’re armed with specifics, such as price, speed, and contract length, you’ll appear more informed and serious about your enquiry. Providers are more likely to offer concessions if they believe they might lose you to a competitor.

Ask about unadvertised deals

Sometimes, the best broadband offers aren’t publicised. Ask the representative if there are any special promotions or plans that can be applied to your account. These might include loyalty discounts, upgraded speeds at no extra cost, or waived equipment fees.

Be willing to walk away

If your current provider isn’t willing to negotiate, be prepared to switch to a competitor offering better terms. Often, the threat of losing a customer can prompt a provider to come back with a counteroffer. If not, switching could indeed be your best option for securing a deal that meets your needs and budget.

 

Negotiating your broadband deal can lead to significant savings and improved service terms. By preparing thoroughly, researching the best broadband offers, and communicating effectively, you can enhance your chances of securing a deal that’s right for you. Remember, the goal is to achieve a win-win situation where you get the service you need at a price that reflects its value to you. With the right approach, negotiating your broadband deal can be a straightforward and rewarding process.

 

If you’re looking to join the ranks of high-speed internet users, this guide is tailored for you. It will help you navigate the process of checking fibre availability, understanding the types of fibre connections, and preparing for installation, ensuring you can make the most of your new fibre internet connection.

Checking availability

The first step in your journey towards high-speed internet is to check if fibre is available in your area. Many internet service providers (ISPs) offer online tools where you can enter your postcode to see the available services. Additionally, government broadband maps and websites dedicated to tracking fibre rollout can provide insights into current and future connectivity options in your locality. These resources are invaluable for understanding the landscape of fibre internet availability.

Understanding full fibre

Fibre internet comes in several forms, each offering different speeds and reliability. The most common types are Fibre to the Premises (FTTP) and Fibre to the Cabinet (FTTC). FTTP, also known as full fibre, involves running fibre optic cables directly to your home, offering the fastest speeds and highest reliability. FTTC, on the other hand, connects fibre optic cables to your local cabinet, with traditional copper wires completing the journey to your home, slightly reducing speed and reliability. Knowing which type of connection is available to you is crucial for setting realistic expectations about your internet service.

What to do if fibre isn’t yet available

If fibre hasn’t reached your area yet, don’t lose hope. You can take several steps to potentially speed up its arrival. First, express your interest to local ISPs; many keep registers of demand to help plan their expansions. Additionally, explore local government initiatives aimed at extending fibre connectivity. Engaging with community efforts to lobby for fibre expansion can also make a difference.

Preparing for installation

Once you’ve confirmed fibre availability and decided to make the switch, preparing for installation is key. Ensure you understand the installation process, which can vary depending on the type of fibre connection. Clear access to the necessary points inside and outside your home, and consider where the equipment will be placed. Some installations may require permission from landlords or local authorities, so it’s wise to arrange this in advance.

Maximising your fibre connection

With your fibre connection up and running, optimising your home network will help you fully enjoy the benefits. Consider upgrading your wireless router to one that can handle high speeds and distribute them effectively throughout your home. Additionally, think about the placement of your router and the use of extenders or mesh networks to eliminate dead spots. Securing your network and regularly updating your equipment’s firmware can also enhance your fibre internet experience.

 

Asking “Is fibre internet available in my area?” is the first step towards unlocking the potential of high-speed, reliable internet. By using the available resources to check availability, understanding the types of fibre connections, and preparing for installation, you can navigate the transition to fibre internet smoothly. Once connected, taking steps to optimise your setup ensures you can make the most of this transformative technology.

Whether you’re a streaming enthusiast, an online gamer, or managing remote work, finding the best fibre internet deals is crucial to meet your needs while staying within budget. This guide will walk you through the steps to identify and secure the ideal internet package for your home.

Understanding fibre internet

Full fibre internet, known for its use of fibre optic technology, provides internet access through the transmission of data as light signals via small, flexible glass fibres. Unlike traditional broadband that uses copper lines, fibre offers superior speed and bandwidth capabilities. This technology ensures a faster, more reliable connection, making it a preferable choice for households requiring high-speed internet for streaming, gaming, and more.

Evaluating your needs

The first step in finding the best fibre internet deal is to assess your household’s internet consumption. Consider the number of devices connected simultaneously, the types of activities (such as HD streaming, online gaming, or video conferencing), and peak usage times. Understanding these factors will help you determine the necessary speed and bandwidth, ensuring you look for packages that match your specific requirements.

Researching providers

With an understanding of your needs, the next step is to research fibre internet providers in your area. Availability can vary greatly depending on your location, so it’s essential to use tools and websites designed to show “fibre in my area.” These resources allow you to compare the deals, speeds, and prices offered by different providers, giving you a comprehensive overview of your options.

Reading the fine print

When comparing fibre internet deals, it’s vital to read the terms and conditions carefully. Look out for hidden fees, such as installation charges or equipment rental costs, and understand the contract length and any penalties for early termination. Paying attention to these details can prevent unexpected expenses and ensure the deal meets your long-term needs.

Negotiating deals

Armed with knowledge of what’s available, don’t hesitate to negotiate with providers. Use competitor prices and offers as leverage to secure a better deal. Many providers are willing to offer discounts or enhanced packages to new customers or those considering switching. Highlighting your research can demonstrate that you’re informed and serious about getting the best value.

 

Finding the best fibre internet deal for your home requires a bit of research and negotiation but is well worth the effort for the improved online experience it can provide. By understanding fibre internet, evaluating your household’s needs, researching available providers, reading the fine print, and negotiating effectively, you can secure a package that offers high-speed, reliable internet access tailored to your requirements. This process not only ensures you get the most out of your internet service but also contributes to a more connected and efficient home.

 

For families, finding a broadband deal that meets everyone’s needs, from remote work and online schooling to streaming and gaming, is not easy. There are so many options, and so many packages.

Follow these five steps to secure the best broadband deal for your family, tailored to your specific usage requirements.

Step 1: Assess your internet usage needs

The first step to finding the best broadband for your family is to assess your internet usage needs. Consider the size of your family and the variety of online activities you engage in. Do you have children attending online classes? Are there any remote workers in the household? How often does your family stream HD or 4K content, or engage in online gaming? Answering these questions will help you understand the bandwidth necessary to support your family’s lifestyle without interruptions.

Step 2: Compare best broadband speeds

Once you have a clear idea of your internet usage needs, it’s time to compare the speeds of various broadband packages. Remember, the advertised speed is often the maximum speed under ideal conditions, and actual speeds can vary. Look for packages that offer enough bandwidth to comfortably support all family members’ activities simultaneously. Consider fibre optic broadband for its superior speed and reliability, especially if your household’s demand for internet is high.

Step 3: Understand contract terms

Before signing up for a broadband deal, it’s crucial to understand the contract terms. Pay close attention to the contract length, early termination fees, and any changes to the cost once the introductory period ends. This step will help you avoid any unwanted surprises and ensure the deal remains advantageous throughout the contract duration.

Step 4: Consider customer service and technical support

The quality of customer service and technical support is an often-overlooked aspect of choosing a broadband deal. Research potential providers’ reputations for customer service, including response times and support quality. Reliable customer service and efficient technical support can significantly enhance your broadband experience, especially when issues arise.

Step 5: Look for additional perks and offers

Finally, keep an eye out for additional perks and offers that could add value to your broadband deal. Some providers offer bundles that include phone and TV services, while others might provide complimentary access to streaming platforms or enhanced security software. These extras can make a particular deal more appealing and provide greater value for your family.

 

Finding the best broadband deal for your family doesn’t have to be a daunting task. By following these five steps, you can navigate the myriad of options available with confidence. Assess your family’s internet usage needs, compare package speeds, understand the contract terms, prioritize excellent customer service, and consider any additional perks. With this approach, you’ll secure a broadband deal that not only meets your family’s digital lifestyle needs but also offers the best value. Remember, the best broadband deal is one that aligns with your specific requirements, ensuring a seamless and enjoyable internet experience for the whole family.

Looking for the ‘best broadband in my area’? Look no further than this guide on how to get the best broadband where you live…

Whether you’re working from home, streaming your favourite shows, or keeping your family connected, finding the best broadband in your area is all about getting the right broadband deal for you. Here’s a comprehensive guide to help you locate and compare the full fibre broadband deals that will significantly enhance your online activities – with a focus on speed, reliability, and customer service.

For the best broadband in my area, start with a speed test

Before diving into the available deals, assess your current internet needs. How many devices connect to your network? Are you a heavy streamer or gamer? Your answers will determine the speed requirements for your household. Most providers offer an online tool to check the “best broadband in my area,” including the maximum speeds you can achieve. This ensures you don’t pay for more speed than you need, or settle for a plan that can’t keep up with your demands.

Use comparison websites to find the best broadband

Utilise comparison websites to view a wide range of fibre broadband deals available in your area. These platforms are incredibly user-friendly and allow you to filter results by speed, price, contract length, and more. Enter your postcode to receive a tailored list of the “best broadband in my area,” making it easier to compare your options side by side.

Check for availability of broadband deals in your area

Not all fibre broadband services are available in every location. Once you’ve identified potential deals, visit the providers’ websites to check the specific availability for your address. This step is crucial to ensure the deals you’re interested in are indeed an option for your home.

Consider the total cost

When comparing deals, look beyond the monthly subscription fee. Consider installation costs, equipment fees (like routers), and any activation charges. Some providers offer introductory discounts, but it’s essential to understand the total cost over the contract duration. This approach will help you find the best value rather than just the lowest upfront price.

Evaluate the contract length and terms

Fibre broadband contracts can vary in length, typically ranging from 12 to 24 months. While a longer contract might offer a better deal, it also means a longer commitment. Check the terms for any penalties should you decide to switch providers before your contract ends.

Understanding these details upfront can save you from unexpected costs down the line.

Look out for special offers in your area

Providers often run promotions to attract new customers, such as discounted rates for the first few months or complimentary extras like free subscriptions to streaming services. Keep an eye out for these deals, as they can provide additional value to your broadband package.

 

Finding the best fibre broadband deals in your area requires a bit of research and patience, but is well worth the effort for the enhanced online experience it provides. By following these steps, you can ensure that you select a fibre broadband package that offers the perfect balance of speed, reliability, and customer service at a competitive price. Remember, the “best broadband in my area” is the one that fits your specific needs and budget while delivering a seamless internet connection to your home.

 

Tired of slow internet speeds and ready for an upgrade?

If you’re looking for the best broadband deals in my area, then full fibre broadband is the internet for you. With its superior speed and reliability, many households are already making the switch from partial fibre internet to full, FTTP, internet. However, the process of checking availability and transitioning can seem daunting. Fear not, for this guide is designed to simplify your journey towards a faster internet connection.

Follow these steps to find the best broadband deals in my area.

Step 1: Understanding fibre broadband

First, it’s essential to understand what fibre broadband is and why it’s a game-changer. Unlike traditional broadband that uses copper lines, fibre uses optical fibres to provide much faster internet speeds and a more reliable connection. This is especially beneficial for streaming, gaming, and using multiple devices at once and, when it comes to full fibre internet, that means the fibre optic cables go right into your home, so it’s lightening-fast all the way to your router.

This is going to be key when looking for the best broadband deals in my area.

Step 2: Checking availability

Use a postcode checker

Most broadband providers offer a postcode checking tool on their website. Simply enter your postcode to see if fibre broadband is available in your area.

Consult comparison websites

These sites not only show you the “best broadband deals in my area” but also let you filter results by fibre broadband, providing a comprehensive view of your options.

Step 3: Comparing providers and deals

Look for special offers

Providers often have special deals for new customers. Keep an eye out for promotions that offer reduced rates, no setup fees, or added bonuses like free subscriptions.

Consider speed and data needs

Evaluate how much speed and data your household requires. This will help you choose a package that matches your needs without overpaying for unnecessary extras.

Step 4: Check customer reviews

Research customer satisfaction

Before deciding, read reviews from current and former customers to gauge the provider’s reliability, customer service quality, and overall satisfaction.

Check independent ratings

Websites like Trustpilot and Which? provide unbiased customer reviews and ratings, offering valuable insights into different providers.

Step 5: Making the switch

Contact your new provider

Once you’ve chosen a provider, contact them to initiate the switch. They’ll typically manage the transition process, including the cancellation of your current service.

Understand the timeline

Ask your new provider about the expected timeline for the switch, including any downtime, so you can plan accordingly.

Step 6: Preparing for installation

Schedule an installation date

If new equipment or a physical connection is needed, schedule an installation date that works for you.

Check equipment needs

Ensure you have the necessary equipment, such as a compatible router. Some providers may supply this as part of the deal.

Step 7: Get the most from your new broadband

Test your speed

After installation, test your new fibre broadband speed to ensure it matches your package’s promised performance.

Set up Wi-Fi optimally

Place your router in a central location to maximise coverage and enjoy the full benefits of your upgraded internet connection.

 

Switching to full fibre broadband can significantly enhance your internet experience, offering faster speeds and more reliable connections. By following these steps, you can easily check navigate the transition to secure the best broadband deals in my area. Remember, the key to a smooth switch is research and preparation, ensuring you find a package that perfectly fits your needs. Welcome to the future of internet connectivity!

With the increasing demands of remote work, online schooling, and digital entertainment, your current broadband service may no longer suffice. If you’re wondering whether it’s time to upgrade to fibre optic broadband, you’re in the right place. This checklist will help you identify the key signs that your household needs a more robust internet solution. Additionally, we’ll guide you on how to find the “best broadband in my area,” ensuring your family stays connected with the speed and reliability you deserve.

Slow download and upload speeds

If you’re experiencing snail-paced download or upload speeds, especially during peak hours, it’s a clear sign that your current broadband can’t keep up with your demands. Full fibre broadband offers significantly faster speeds, making it ideal for families needing quick access to online content.

Buffering and interruptions during streaming

Do you find yourself staring at a loading screen more often than you’d like? Whether it’s during Netflix marathons or live sports events, constant buffering is a frustration no family should have to endure. Upgrading to full fibre can drastically reduce these interruptions.

Difficulty in supporting multiple devices

In today’s households, it’s common for multiple devices to be online simultaneously. If your internet struggles to support smartphones, tablets, laptops, and smart TVs all at once, it’s a sign that you need a more robust connection.

Poor video call quality

With remote work and online classes becoming the norm, clear video calls are essential. If you’re experiencing lag or poor quality during video conferences, it’s time to consider an upgrade. Fibre broadband provides the high-speed, stable connection necessary for seamless video communication.

Online gaming is less than optimal

For the gamers in your family, lag and slow loading times can ruin the gaming experience. Full fibre broadband minimises latency, offering a smoother, more enjoyable online gaming experience.

You’re expanding your smart home capabilities

As you add more smart home devices, your need for a reliable and fast internet connection increases. Fibre broadband can handle the demands of smart thermostats, security cameras, and other IoT devices without breaking a sweat.

Finding the best broadband in your area

Now that you know the signs, finding the “best broadband in my area” is the next step. Start by researching local providers that offer full fibre broadband. Look for reviews and compare packages to find a deal that matches your needs and budget. Remember, the best broadband for your family should offer not only high-speed internet but also reliability and excellent customer service.

 

If you’re nodding along to the signs mentioned above, it’s clear that your current internet service isn’t keeping up with your family’s needs. Upgrading to fibre broadband could be the solution you’re looking for, offering the speed and reliability necessary for today’s digital lifestyle. By taking the time to research and find the “best broadband in my area,” you can ensure your household enjoys the benefits of high-speed internet tailored to your specific needs. Don’t let slow internet hold you back; consider upgrading to full fibre and stay connected to what matters most.

Here, we explore what fibre broadband means for your area, focusing on the economic benefits, improved connectivity, and the horizon of technological advancements, all under the lens of “fibre broadband in my area.”

Fibre broadband in my area

The introduction of reliable, lightening-fast internet to any area can significantly boost local businesses, from small start-ups to large corporations. The digital economy thrives on connectivity, and enables companies to compete on a global scale, access new markets, and innovate faster than ever before. Moreover, it attracts new businesses looking for locations with robust digital infrastructures, creating jobs and stimulating local economies.

Enhancing quality of life

The impact of fibre broadband on everyday life cannot be overstated. For residents, the promise of “fibre broadband in my area” means more than just high-speed internet; it’s about transforming the way we live, learn, and entertain ourselves. Telemedicine, remote learning, and home-based work, which require stable and fast internet connections, become seamlessly integrated into our lives. This not only improves work-life balance but also opens up new opportunities for education and healthcare in remote areas, bridging the digital divide and fostering a more inclusive society.

Paving the way for technological innovations

Fibre broadband is the backbone of future technological advancements. As we stand on the brink of the 5G era, smart cities, and the Internet of Things (IoT), the need for an infrastructure capable of handling vast amounts of data at lightning speeds is undeniable. “Fibre broadband in my area” lays the groundwork for these innovations, enabling the development and deployment of smart technologies that can lead to more efficient energy use, enhanced public safety, and an overall smarter, more connected community.

Supporting sustainability

The transition to fibre broadband also supports environmental sustainability efforts. By enabling more efficient home and office environments through smart technology and reducing the need for travel through telecommuting and teleconferencing, fibre broadband contributes to lower carbon emissions. Additionally, the infrastructure itself is more durable and less prone to degradation than traditional copper lines, resulting in a longer lifespan and reduced maintenance needs.

 

The introduction of fibre broadband to any area is much more than an upgrade in internet speed; it’s a gateway to a future brimming with possibilities. “Fibre broadband in my area” signifies a leap towards economic prosperity, a better quality of life, and the exciting potential of technological innovations. Find out now if you can get connected to fibre internet on your area.