Category: Blog posts

The world of broadband is often confusing for those not in the industry so we’ve provided a list of the most common acronyms and broken down some technical jargon to help you out.

Whether you want to know more before upgrading your broadband or simply want to understand how your internet connection works, this glossary should make things a little less confusing.

ADSL/ADSL2+ (Asymmetric Digital Subscriber Line): This allows for fast transfer of data across telephone lines, running both a telephone and broadband connection at the same time. Although an ADSL line will allow minimum speeds of 8Mb, the ADSL2+ is now found at most exchanges in the UK for speeds averaging 10-11Mb.

Asymmetrical broadband: This refers to an internet connection that either has a faster upload or download speed. Normally, the download speed is prioritised for domestic properties, which means upload speeds are usually slower.

Bandwidth: This refers to how capable your internet connection is at transferring data. Certain internet activity uses more bandwidth such as high-definition video streaming which often means other activities will slow down. If you upgrade to ultrafast full fibre broadband this problem should be alleviated.

Direct Bury: This term is in relation to a Direct-Buried Cable (DBC), an electrical cable buried under the ground without protection from sheathing or piping.

FTTC (fibre to the cabinet): This type of fibre broadband is delivered over fibre optic cables, but will end at the cabinet. The copper wire then carries the signal from the cabinet to your home.

FTTP (fibre to the premises) and FTTH (fibre to the home): This involves a fibre optic cable running from a cabinet, a green metal box you may have seen in your area, straight to your house.

FTTx (fibre to the x): A collective term for fibre infrastructure, or any broadband network that uses a physical fibre link.

Gbps (gigabits per second): In terms of broadband, this is used as a measurement for fast broadband speeds. There are 1000 megabytes (refer below) in a gigabyte.

IP address: An internet protocol address is made up of a collection of numbers and acts as the identifier for every device that connects to the internet.

ISP (internet service provider): A company that provides internet services and packages to homes and businesses

LAN (local area network): This refers to a group of devices in one set location, usually in a home or office, which allows multiple devices to connect with each other.

Latency: This is the reactive speed of your internet connection, the amount of time it takes to send data and receive a reply. It’s measured in milliseconds (ms). If this speed is too high, it can create what’s called “lag” and can affect things like streaming and gaming.

Mbps (megabits per second): This is another measurement of speeds and the one used most when we talk about broadband. One megabyte is equal to one million or, more accurately, 1,048,576 bytes.

SDSL (Symmetrical Digital Subscriber Line): This subscriber line allows the same speed for both uploads and downloads and is currently mostly used by businesses.

Superfast broadband: Refers to broadband speeds between 30-300Mbps.

Symmetrical broadband: An internet connection that has the same download and upload speed.

Ultrafast broadband: Refers to broadband speeds of more than 300Mbps.

VPN (virtual private network): This is a means to keep your digital data secure. A VPN hides your IP address by directing your internet activity through another server. It can also make your internet connection more secure, protecting your privacy online.

Wi-Fi (wireless technology): This acronym refers to the radio waves that allow mobile devices to access the internet wirelessly.

WAN (wide area network): This allows networks to be spread over large geographic areas. A WAN is normally used by large companies,
institutions, and government facilities.

 

 

 

When it comes to your full fibre connection, there are two ways to do this – either digging underground or via telephone poles.

The advantage to digging is that the cables remain invisible, but this process may not be available due to the method in some properties were designed prior. In comparison, when it comes to setting up full fibre for a given area, telegraph poles have many advantages:

Efficiency

The process of setting a pole is much quicker and more efficient than digging. It usually only takes a few hours to complete. Although a contentious subject, poles have Permitted Development (PD) rights, which means a planning process isn’t required.

This can bypass any potential delays and provide full fibre broadband to local residents very quickly. Poles are a common sight across the UK and so the benefit of full fibre network  outweighs the aesthetic.

A dig build, however, is often a much slower process due to the technical work involved. It usually requires roadwork layout and diversion signs, and tidying and refilling road ditches. Tenants will also need to wait for landlord permission which could delay the process further.

Ducting is mostly available to newer properties when built which allow for underground methods to bring fibre to the property, and can differ from methods in comparison to older properties that do not have this option and require telegraph poles in order to bring fibre services to the area.[

Little Disruption

Telegraph pole installation is usually much more straightforward and creates very little disruption to residents compared with the digging process, which creates noise pollution as well as congestion and restricted road access.

Digging up roads can also result in accidental cable cuts leaving premises without a phoneline, internet or power. There’s also the risk of  cables that are not dug deep enough due to the materials in the ground or inaccurate network documentation, all leading to possible cuts in the future.

Finally, the heavy machinery used during digging can cause damage to older houses, create residual dust, and cause cracks. Cracks attract water and freeze in colder weather causing them to spread and potential create trip hazards.

We all know how well local councils are able to fix potholes. For what appears to be a relatively easy process, it can turn into long term damage to not only your roads, but could incur future costs for repairs on vehicles as well.

Expense

Poles are a more cost-effective solution to upgrading networks, especially in the areas where digging underground isn’t a viable option. Where digging is an available route, it also requires more resources and labour increasing the cost and time it takes to receive fibre exponentially.

House value

Studies show that ultrafast full fibre connection, whether via a pole or underground increases the value of your home. So, although a new pole may look like a disadvantage to some, it won’t impact the market or the value of the property negatively.

The environment

Installing a telegraph pole is a much more conscious approach compared to digging. A pole, usually made out a renewable material, can bridge a gap of about 85 metres. Digging to the same distance requires a lot more resources, producing about 250 kg worth of carbon emissions.

Despite the negative reputation that can be attached with telegraph poles, they can often be the best way to bring a full fibre network to residents and businesses. With every build, we fully assess what is required and opt for the process that brings the biggest benefit to the town.

To find out if your town is eligible for ultrafast broadband click here.

The COVID 19 pandemic has drastically changed the way we live our lives. More specifically, it has changed the way we work.

Working from home (WFH) has become a crucial element in our day-to-day lives and has actually opened a lot of eyes and minds in their approach to employee welfare and flexibility.

When employees had the option for flexible working, burnout at work decreased by 26%, innovation increased by 63% and work engagement increased by 75%.

With WFH becoming engrained in society, we wanted to take the time to tell you about some important WFH productivity tips to ensure that you, as an employee, are able to gain the most benefit from this flexible working solution.

Distractions

When not in the office, it is very easy to have an increased number of distractions around you. This could be from pets, TV/radio noise, neighbours etc. It is important to identify what could be distracting and either remove the distraction from your working environment, or remove yourself from that environment to ensure that you are fully focused on your work.

Get Ready for Work

Working from home offers a great deal of comfort. You can wear your slippers, or even get away with your pyjamas.

However, getting ready for work, getting changed and well groomed keeps your brain in a similar headspace as if you were going into the office. This routine tells your brain that you are still going to work.

The temptation is apparent to work in dressing gowns and tracksuit joggers, but by ensuring that you are well kept and dressed (even if you don’t have video calls), you are setting yourself up for a great day of work.

Working Environment

Similar to what we mentioned above, placing yourself in a working environment can help maximise working from home productivity. Is there a quiet space in your home that you are able to work from? Is there a separate room? If not, are you able to create a productive working environment in the space that you have.

Ensure that your workspace can cater for all of the daily appliances you will need ie having enough space to store a notepad, laptop, monitor, keyboard, storage etc.

A Good Internet Connection

The quality of your internet connection could make or break your experience when working from home. Being used to business broadband when in the office, it can be quite a shock to some comparing the difference to their residential connection.

Our networks are faster than the traditional Openreach network and can offer lightning fast speeds capable of hosting all of you virtual meetings, file downloads and much, much more.

Healthy Boundaries

Whilst working from home, it is vital that healthy boundaries with family or housemates are set. Just because you’re home all day, does not mean that you are available to behave like you are at home outside of working hours.

You are still doing your job and you need to ensure that your family/housemates are aware that play/chatting should be kept to a minimum.

Social Media

Now that you are working in your own home, it doesn’t give you free reign to go on social media (unless your job requires it of course!) It is easier to drift on to social media platforms as no one is watching.

If needed, use blocking websites/apps to help restrict your access. You can set certain timeframes in which you are not allowed to access those sites. Outside of the selected hours, you can browse guilt-free!

You can now ensure you won’t get sucked into the habit of checking news feeds at all as they are designed to hook you in from the first post.

Homeworking Routine

As mentioned, WFH shakes up the daily routine. But by ensuring you keep it as similar as possible (by keeping your environment similar, healthy boundaries etc), you provide yourself the best chance of staying productive.

Now that you have some extra time (as you are not travelling to work), are there any other habits or actions you wanted to get done that you never are able to do due to time restrictions? Would you like to read more? Check your emails earlier? What other action can you add to your day that would make it more productive?

Alternatively, is there something that you can now achieve at the end of the day? Without the need for rushing out of the office to beat the traffic, you can reflect your day and plan the next one.

Don’t forget your breaks

Just because your work location has altered, it doesn’t change the importance of taking breaks. Breaks are allowed in business to recharge, refuel and allow yourself a period to relax. This means, take a lunch break, take a break to rest your eyes from looking at your screen, walk around to keep blood flowing etc.

Walk around your garden or up and down your road to get some fresh air as well. Enjoy the comfort of slightly flexible working and walk to the shop to get some milk or top up on supplies.

Team Communication

One major hindrance of not working in the office is not being able to see your team on a daily basis. But, you are not alone. Your colleagues are also WFH where possible. Consider effective team communication by perhaps having a call twice a week instead of once; message frequently to ensure everyone is doing well and staying on track.

It is always important to ensure that team productivity (as well as your own) remains high during the periods of WFH.

Stay Productive even at Home

We understand that working from home has its obvious flexibility benefits, but it also brings with it a wave of isolation and lack of human interaction. But there is great enjoyment to be taken out of this time.

It is a revolutionary work period we belong to. So ensure that you stay productive with these working from home tips. For more information, browse the rest of our blog posts or alternatively, if you are worried about the speed of your internet, check the progress we are making in your towns now.

 

When it comes to the difference between fibre and standard broadband, there’s lots of confusing words, acronyms and technical jargon to grapple with.

So, here we have tried to give you a much clearer picture of what we mean when we talk about broadband and fibre, or full fibre, internet.

What is Broadband

Broadband, or the internet, is the transmission of data over a high-speed cables (that’s your physical internet connection. You can access the internet from your devices because you have broadband connected to your home.

However, there are different types of physical connection that change the way you experience the internet (i.e. through copper networks, satellite connection, wireless connection and fibre connection).

All of these materials will result in you receiving a connection to the internet: if you use copper networks, you can access the internet. If you use satellite connection, you can access the internet. If you use a wireless connection, you can access the internet etc.

General uses of broadband consist of web surfing, streaming videos/films, emailing, gaming and any other day-to-day purposes you use the internet for.

To summarise, broadband is the connection you have to the internet.

What is Fibre

Fibre is a material of cable that is used to transmit data. As mentioned above, you can have a fibre broadband. This is because broadband is the connection; fibre is the vehicle that provides the connection.

Fibre (also known as fibre optic cables) carries many benefits over some of the aforementioned broadband counterparts. It is severely faster; it is far more reliable and it is a lot greener for the environment. We won’t go into the details of how this is so in this post, but just know that fibre broadband is superior in many factors over satellite broadband, wireless broadband or FTTC (copper broadband).

Beware however, as you may see the term ‘fibre’ used by companies for connections that aren’t full fibre, they’re in fact only partial fibre. To understand more about this, we have another post dedicated to learning about a full fibre connection.

Broadband vs Fibre

Firstly, fibre is a type of broadband connection and by having full fibre  (or fibre optic cable for your broadband), you’re able to transmit data quicker (have a faster internet connection).

Let’s compare the types of broadband we can receive vs full fibre broadband.

	Fibre	ADSL (Copper)	Wireless	Satellite
Speed	(up to) 1000Mbps	(up to) 60Mbps	12Mbps	(up to) 30Mbps
Price	£30*	£27.99*	N/A (wireless broadband is often used as part of packages through wireless routers	£20-£87**
Unique Advantages	No traffic ‘peaks’	Most accessible	Free range of movement	Greater coverage for rural places
Unique Disadvantages	Susceptible to foul play	Outdated technology	Not the fastest of speeds	Patchy connection due to moving satellites

 

*Taken from BT prices as of writing

**https://www.comparethemarket.com/broadband/content/satellite-broadband/

From the speeds alone, we can see that fibre broadband Is far superior than its broadband counterparts. With its primary disadvantage coming from external foul play, if left to its devices, fibre optic broadband results in a better performance and better connection.

A Fibre Broadband Connection

If you are wanting to learn more about beginner fibre knowledge browse our blogs to find out more. You can also use our postcode checker to see if you are eligible for a full fibre connection and, if you are, find out the progress of your town to see how close we are to completing and finalising your build.

If you have any further questions, don’t hesitate to get in touch with our expert team, and we will reply as soon as we can.

 

You’ve probably heard the term and found yourself wondering ‘what is ultrafast broadband?’.

We use it here on Fibre Heroes so we wanted to take the time to explain to you what it is, how you can get it and answer some FAQs around the topic.

Ultrafast Broadband Definition

The definition of ultrafast broadband is ‘a connection with speeds of more than 300Mbps, but less than 1Gbps’.

This is very difficult to come by on the existing FFTC network due to the copper network being unable to cope with the modern day needs of an excellent internet connection.

However, with a full fibre network, unlimited speeds are accessible, those that are far north of 300Mbps. Our ISP partners can offer 500Mbps speeds because of the FTTP network we place into your towns.

Do you need Ultrafast Broadband?

Ultrafast broadband is a connection that you don’t think you need until you have it. Truly, it is life changing!

If you, your family or your business are in constant use of the internet, the buffering is removed, the lag in gaming is banished and the stressful times of not being able to access information you need

A lot of ultrafast broadband packages will range in prices. Depending on who you choose, some of them can seem expensive, some of them are an absolute steal.

It is important you do your research when it comes to your internet service provider, but the speeds you end up with should certainly be able to cope with your demands and exceed your expectations.

Can you get Ultrafast Broadband?

• Use our postcode checker to see if you are eligible for our full fibre network, capable of ultrafast speeds.
• If not, you can register your interest to see when we will be in your area
• Check our coverage map to see the areas we are building in

We are currently building in over 11 UK counties ensuring that the underserved market towns are prioritized when it comes to the nationwide rollout of gigabit-capable fibre networks.

To check if we are building in your area, please use our postcode checker and fill out our contact form to pre-order OR to simply keep up to date of our latest announcements. One of them might notify you of when we are coming to your town!

You can also have a look at our coverage checker to visually see where we are building.

FAQ’s

What is FTTP?

FTTP stands for Fibre to the Premise. This means that there is a fibre cable being fed from the exchange to the cabinet (the green metal box you may see around your area). There is also a fibre cable from the cabinet to your house.

We have an entire blog post about what FTTP is including diagrams.

Why does FTTP matter?

You may currently think that your existing internet connection suffices. However, once you unlock the power of full fibre, you will never accept anything less ever again.

FTTP matters because it is the future of internet connection within the UK. Copper networks will be decommissioned in 2025 and so we will continue the evolution of broadband within our country.

It is vital that you research, educate and start to integrate FTTP into your homes to avoid stress further down the line.

Will Ultrafast Broadband benefit my business/working from home?

Absolutely!

With all the speed benefits that we’ve highlighted within this post, it most certainly will add value to your business and to your efficiency when it comes to completing work-related (and unrelated) tasks.

If you have a member of your house who consistently works from home, it is simply a must-have.

Check for Ultrafast Broadband

Now that you know what ultrafast broadband is, check if we are building in your area by using our postcode checker.

Furthermore, if you have any general enquiries regarding full fibre, how we build or about Fibre Heroes, please browse our website or you can get in touch.

You may have heard in the news about a Government target to have 85% of premises in the UK to have access to gigabit-broadband.

To achieve this goal, the existing network needs to be corrected and changed. The existing copper networks simply can’t keep up with the increasing demand that the new digital world is requiring.

With working from home now a staple in many businesses, entertainment coming through screens, smartphones, smart watches, smart fridges all requiring a strong connection to keep everyday life ticking over smoothly, a new way of connecting exchanges to premises is needed.

A ‘full fibre’ connection is needed for the Government to meet their target and for everyday life to be significantly improved.

What is full fibre?

Full fibre describes the connection lines running from your local exchange to your house or place of work; essentially, fibre optic cables are the sole cable used to deliver your broadband.

The current choice of network cables rely on both fibre optic and copper wires. However, these copper wires are becoming outdated and are the cause of most of the slow and inconsistent connection that you may experience.

A lot of companies already claim to use fibre connection, which is true, but they use fibre optic cables partially. This is known as FTTC (Fibre to the Cabinet). The ‘cabinet’ referenced here are the green boxes that you see on your street or you may see a technician attending to.

However, a full fibre connection consists of the aforementioned FTTC as well as FTTP (Fibre to the Premise). The ‘premise’ in this case is your home or your business. Currently, your connection from the cabinet is made from the outdated copper wires. Full fibre connection replaces these with faster, slicker and more efficient fibre optic cables giving you a true full fibre connection.

See below for a visual diagram that can help paint the picture:

Benefits of Full Fibre

There are many benefits of switching to a full fibre connection. More than you may think. Some of these include:

Faster speeds

Copper cables were designed to carry voice calls and usually provide around 60 Mbps which simply cannot keep up with our ever-evolving digital world. When switching to a full fibre connection, some have reached speeds of over 1,000mbps (1 gigabit).

Easier working from home

Full fibre connections can improve online video calls, enable quicker file transfers and downloads and give you a consistent connection no matter the activity that is happening in your house at any one time.

Multiple users without buffering

With around 82% of people in the UK owning a smartphone, the number of devices that rely on a strong connection has increased drastically. With a full fibre connection, your broadband will be able to handle all your devices and more, all without the lag and buffering. Waiting for your devices to catch up with you won’t happen anymore.

Game, stream and watch without hassle

With all the emerging content streaming platforms, the rise of YouTube, increased access to online gaming, your connection needs to be able to handle your demand for bandwidth. A full fibre connection can handle all the family’s content needs and more.

How can you get a full fibre connection?

If you are interested in receiving a faster connection for your personal or business use, see if we are building in your area. Enter your postcode into our postcode checker and we will let you know if we are coming to you.

If you are wanting to learn more about Fibre Heroes, please browse our website and learn about our products, partners and our current build towns. If you are wanting to know how a full fibre network can benefit you even further, then please get in touch to see how we can help you.

 

The digital evolution has grown faster than anyone would have thought possible. Add on to this a drastic change in our society on how we work, interact and engage with people, and you now have a demand so unprecedented that the current cable system needs to change.

In conjunction with a Government initiative of providing every home with a quicker broadband speed through fibre connection, just what is all the jargon about?

Today we will explain what FTTP is and why it’s so important for your demanding online lifestyle

What is FTTP

FTTP stands for Fibre to the Premise. This means that from the cabinet (the green metal box you may find on some streets filled with wires) to your home, the cable is a fibre-optic cable instead of the current copper networks.

Below is a diagram that shows a little bit more about it:

The existing system, as mentioned, is made from copper cables which were originally designed to transmit voice signals for phone calls. Unfortunately, they don’t meet the criteria of the evolving digital landscape.

How could FTTP affect you?

So what does this mean for you? As the end user, it means that you will have a faster connection to the internet. Your download speeds will improve, you will be able to use more applications connected to the internet at the same time with no drop in quality (your laptop, computer, iPad, phone can all work simultaneously).

Whilst you watch the latest hot topic on Netflix, you can download the latest pictures of your family and respond to your loved ones on Facebook. It is a wonderful technology to elevate your lifestyle and ensure your communication and entertainments are flawless.

Do you need FTTP Connection?

As part of the Gigabit Broadband 2025 initiative, the Government is looking to provide quicker speeds to 85% of premises in the UK by 2025.

To achieve these quicker speeds, a fibre network is needed, especially leading to each premise.

Once you receive full fibre broadband, you will be shocked that you ever dealt with the speeds you are currently experiencing!

Are you eligible for our Fibre connection yet?

If you are curious to see if you are eligible to access our full fibre network including the discussed FTTP component, then please use our postcode checker and see if we are coming to you soon.

If you are wondering ‘what is FTTC’, we know that you are not alone. We have had many residents and customers wanting to learn more and they always ask us what does it stand for.

FTTC stands for Fibre to the Cabinet. It describes the use of fibre-optic cables that lead from the exchange to the cabinet. The referred cabinet are those green boxes that you may see on your road or placed around your residential area.

A lot of companies use this current existing method of networking as it is what was originally installed when mass connection was rolled out. It is the foundations of connecting the nation through voice transmissions and phone calls.

FTTC Diagram

See below a visual infographic explaining an FTTC connection from the exchange to your home:

What is the current setup

Currently, 90% of UK residents have access to an FTTC connection meaning that they are able to receive some form of broadband (albeit a slow one).

FTTC is the first part of the network that results in your house being connected and it is currently what the majority of networks are made up of. The second part of the network is comprised of copper network cables which was the preferred method of transmitting telecommunications.

Copper cables are an excellent method of voice transmissions, but unfortunately, they are no longer tailored to keep up with the evolving digital landscape. The speeds they transmit simply can’t match the demands we need, especially given the recent shift in use of digital technology at home.

Conclusion

It was a revolutionary rollout when first implemented. However, the fact that in 1998, there were only 9% of households in the UK with access to the internet, in comparison to the 93% in 2019, means that it is time for a shift in our networking technology. This is where FTTP (Fibre to the Premise) comes into play.

The modern digital demand has increased significantly, especially given the COVID-19 pandemic revolutionizing the way we work, entertain and interact with each other. Having a full fibre connection (both FTTC & FTTP) is now imperative to keep up with our daily digital lives.

If you are interested in learning about the benefits of a full fibre connection, read our blog post to understand more.

If you are interested in upgrading to a faster broadband through a full fibre connection, check to see if your postcode fits into where we are building.

 

When first researching types of broadband, it can be overwhelming to discover that there are multiple types all which mean something different. It can be difficult to cut through all of the jargon to understand what each type of broadband is and which one is best for you.

This post, we are going to discuss what is a leased line, what are the advantages and disadvantages of a leased line and if you really need one.

What is a leased line?

A leased line is a dedicated internet access line from the exchange to your premise.

This differs slightly to broadband which goes to a cabinet that is shared by other premises. With a leased line, the connection line is exclusively yours, with no one else able to access it.

It is generally used by those who requires a higher, uninterrupted bandwidth, usually in the form of a business/corporation.

With a range of capable speeds, the highest reaches 10Gbps (10,000 Mbps). Of course, these kind of speeds aren’t required for the majority of business’, however, the capability is impressive.

Pros of a leased line

There are many benefits of a leased line, the most obvious is the direct speed benefit as mentioned above. However, you can also receive a more consistent and steady connection allowing for greater reliability.

You receive a symmetrical upload/download speed. If you host a website and need to upload content, or put data into the cloud, this symmetrical speed can reap many advantages for your business.

Without the other shared users on your connection, it means you can receive uninterrupted downloads and uploads.

It can also be more secure. With less people accessing your network, your data is inadvertently safer.

Cons of a leased line

A leased line is incredibly expensive to run on a monthly basis. You only pay one charge, however it is significantly higher than your usually business broadband rates.

Because a physical line is required to go to your property, installation is a must. The length of installation on average is around 12 weeks. In this meantime, you will remain on your existing broadband set up.

There is also the fee of the actual installation as well. Not only will you have to wait 12 weeks, but you’ll also need to pay for it.

Do you need a leased line?

Despite the spectacular speed benefits, is the need for a leased line a priority? If you’re a business thinking of upgrading your connectivity, perhaps a fibre connection could be of more long-term benefit.

Fibre-optic cables can offer speeds of up to 1Gbps and at a much more affordable rate, with a far shorter waiting time.

If you do have questions about full fibre connections or any other broadband related queries, please do call us. Our expert team are ready and waiting to steer you in the right direction when it comes to selecting your broadband packages.

A full fibre network build has its challenges. We, of all people, know that. But sometimes, due to the technical jargon and lack of education, these challenges can get lost in translation with residents. Because of the lack of information (as well as the frequency in which we deal with them), it can seem like these difficulties are turned into cheap answers to ward off your legitimate concerns.

Today we wanted to address ‘what is direct bury’, how this affects the build in your area and the challenges that come with it to give a clearer picture of some obstacles that can arise during the build process.

You may hear our expert customer support use this term quite frequently. So, we wanted to provide you a resource that explains it in more detail in as plain English as possible.

What is Direct Bury

Direct bury is a method of network installation that involves cables being directly buried into the ground without any protective ducts.

A duct is, in essence, a tube in which the cable can run through from the cabinet to your premise.

When these ducts/tubes don’t exist, that is when we try to find alternative solutions as digging to add in ducts draws out the length of disruption and chaos amongst your road/town. This chaos would include having to remove all concrete that surrounds the network to then replace the entire network with ducts.

Why does this matter

As mentioned above, if direct bury has been used, it means that we aren’t able to service your road as quickly as possible which means you are unable to experience the power that lies within a full fibre network.

Our timely resolution – and industry standard practice – is to erect new telegraph poles (where none currently exist; any existing telegraph poles would be utilized.)

We always aim to utilize existing underground ducts as it makes our job easier as well. However, when required, poles allow for a quick build to continue and connect your premise to a network that could add £5,000 to your property value.

For a visual explanation about our pole process, please watch our informational video here.

Please note, our focus is to connect the underserved towns of the UK where no extensive work would have previously taken place. Because our revolutionary work would be the first dedicated broadband action our build towns have seen, it means that we must set the foundational infrastructure.

What’s the ideal situation

The ideal scenario for our builds comprises of a number of factors. First and foremost, existing underground ducts are in a safe condition to use enabling us to thread our full fibre network through these tubes.

Where there are no existing ducts, then we look to use existing telegraph poles that have been erected before we arrive in the town. We aim for a quick, safe and professional job for all involved.

After all of the fibre-optic cables are in place, you are eligible to connect to a full fibre network and receive the fastest internet connection you’ve ever experienced.

Why should you care

Given the severe increase in demand of a strong domestic internet connection, we want to enable the underserved towns to have an equally powerful internet connection as the urban cities.

As previously mentioned, having access to a full fibre network could add £5,000 to your property value. Connecting to this revolutionary technology means that you can keep up with the digital lifestyle you, your family and your business needs.

Contact us

We are confident that there will be questions regarding direct burials. Our expert team are happy to answer any queries you may have. Get in touch with us and we will reply to you as fast as we can.

Additionally, if you are wanting to know if you are eligible for a full fibre connection, see if your town is part of our build network and find your town page.

Read our other blog posts to see if there are any other questions we can answer for you.