Posted on: November 28, 2022
Moving home is always exciting and a little bit scary…
Rushing to get everything packed in time, hoping the movers haven’t lost any of your boxes and most importantly, remembering where you put the teabags!
According to the Citizens’ Advice Bureau, one in three people face delays when getting their broadband working in their new home, with some waiting more than two weeks.
If you’re shuddering at the prospect of not being able to get online, here’s our guide to choosing a new broadband provider.
It’s always good to arrange the broadband for your new home a month or so before moving.
If you’re sticking with the same broadband provider, as long as they have coverage in the area, all you need to do is let them know when you’re moving. They’ll ensure your broadband is up and running when you move in.
Sometimes it can be easier to move your current broadband provider across and start looking for a new provider when you’re settled in.
Keen to start searching for a new broadband provider now? It’s time to grab a cup of coffee, your favourite biscuits and start doing your research!
If you want to move internet providers, you’ll need to check to see if you’re locked into a contract. You may have to pay a termination fee for leaving early if you are.
Some providers may waive this fee for you; it never hurts to ask.
If you’re on a rolling monthly contract, you’ll be able to cancel, although you may need to give notice first.
Broadband coverage varies throughout the UK. As a rule of thumb, larger cities have more options than smaller, more remote areas (although Fibre Heroes is looking to change that!).
Uswitch has a broadband checker on its website – just put in the postcode of your new property, and it will tell you which packages are available.
When you know what is available, you need to look at all the options and see which is right for you. Some broadband providers offer a range of different packages.
If you have any questions, don’t be afraid to ask. Most broadband providers will be more than happy to chat about the pros and cons of their various packages, either through online chat or on the phone.
Sometimes it’s good to ask people living nearby what their broadband is like. If you know someone living in the area, drop them a message and ask who they use for their broadband.
If you don’t know anyone, check and see if there is a Facebook group or online forum for where you’re moving to. Introduce yourself and ask what broadband provider everyone uses.
It’s our vision to build a full fibre broadband network for poorly connected homes across the UK, from the busiest towns to the quietest villages. This means no matter where you are; you can take advantage of ultra-fast broadband that lets you stream, game and surf the web with complete confidence.
Our team can’t pack your valuables or drive the removal van, but we can provide you with the best full fibre around.
Visit our location checker to see if we’ll be waiting to welcome you to your new home.